On this inspiring episode of Community Matters, Nicky sits down with local legend Susan Wallis, Head of Government and Philanthropy at Good360, a remarkable charity tackling one of Australia's most overlooked issues, the $4.5 billion worth of brand new goods going to landfill every year.

Susan explains how overproduction is baked into capitalism, you need surplus to meet demand, but that surplus doesn't have to mean waste. That's where Good360 comes in, acting as a powerful connector between corporate surplus and the charities, schools, and communities that need it most. Since launching in 2015, Good360 has redistributed over $550 million worth of brand-new goods to more than 5 million Australians through supporting 4,700 charities and disadvantaged schools, including over 100 right here in the Illawarra.

The range of goods is extraordinary: books, clothing, electrical appliances, and even, in one memorable moment, a pallet of cat food delivered by Susan herself in her little car. With cost-of-living pressures mounting, the demand for this model is only growing. As Susan puts it, "We are Australia's biggest marketplace connecting surplus and need."

Susan also shares her deeply personal motivation, caring for her late daughter Grace, whose disability needs helped spark the very idea behind Good360. She speaks passionately about inclusion, volunteering, and the profound power of giving back. "I cope by giving, kindness is a major protective factor for me."

This is a conversation about waste, generosity, and the quiet revolution happening when the right people decide to connect the dots. Because when kindness becomes a system, everyone wins.

Resources and Links:

• Good360 Website